Privacy Policy
Effective Date: July 6, 2026
At Phone Guys Fix, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://phoneguysfix.com, contact us, or use our repair services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, schedule a repair, or submit a form on our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Device Type and Model
- Description of the repair issue
- Any additional information you choose to provide
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Referral source
This information helps us improve our website and provide a better user experience.
How We Use Your Information
We use your information to:
- Respond to inquiries and repair requests
- Provide repair estimates
- Schedule appointments
- Complete repair services
- Communicate about your repair status
- Improve our website and customer experience
- Prevent fraud and protect our business
- Comply with legal obligations
Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
You can choose to disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
Third-Party Services
Our website may use trusted third-party services, including:
- Google Analytics
- Google Maps
- Google Business Profile
- Contact Forms
- Website Hosting Provider
These services may collect information according to their own privacy policies.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Device Data
During the repair process, our technicians may temporarily access data stored on your device only as necessary to diagnose or complete the requested repair.
We recommend backing up your device before bringing it in for service. Although we take great care with customer devices, Phone Guys Fix is not responsible for any loss of data during the repair process.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary to:
- Complete requested services
- Work with trusted service providers
- Comply with applicable laws or legal requests
- Protect our legal rights and business interests
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing any personal information.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Phone Guys Fix
Address:
802 Granby St.
Norfolk, VA 23510
Phone:
(757) 770-1661
Email:
phoneguysva@gmail.com
Website:
https://phoneguysfix.com